PAC Leadership Session

Digital Transformation in Banking & Insurance in DACH

The right focus. The right approach. The right results.

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Enabling data-driven transformation in financial services

This session provides a clear view of how banks and insurers in the DACH region are adopting digital technologies, from customer engagement and automation to AI and cloud.

We will explore where investment priorities are focused, which providers are shaping the market, and how digital maturity varies across institutions. Overall, the session helps reduce uncertainty for stakeholders by highlighting areas of growing demand, key differentiators, and how providers can better align their offerings. 

 

Banking & Insurance Leadership Session (1)
Delivered Your Way
Webinaradvs

1.5-hour webinar

Workshopadvs

2-hour workshop

Presentationadvs

1-hour in-person presentation at an event

|  Price  €9,950   |

Designed for Your Business Goals​

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Market Intelligence Team

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Analyst Relations Team

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CEO/COO

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CIO/CTO

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Strategy Team

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Sales Team

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Marketing Team

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Partnership Management Team

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Chief Digital Officer

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Product Management Team

Your Challenges

  • Digital adoption in the DACH financial sector, and consequences for IT providers
  • Which digital initiatives (customer engagement, automation, AI, cloud) are most relevant to banks and insurers right now
  • Where are the main investment priorities and buying signals in the market
  • Which providers are seen as leading in digital innovation, and why 

Your Benefits

  • Gain structured insights into adoption maturity, investment focus, and competitive positioning
  • PAC view of the digital banking & insurance market developments and analysis of key players, to sharpen messaging and positioning
  • Understand client pain points and priorities, enabling more targeted conversations with banks and insurers
  • Learn from best practices and case studies to build campaigns that resonate with industry and customer needs 

Session Agenda

  • Changing digital banking & insurance customer expectations
  • Implications for the financial services industry
  • AI and GenAI for customer interaction, personalization, and process automation
  • Embedded finance and cross-industry ecosystem partnerships
  • Technology-enabled efficiency, fraud prevention, and compliance
  • ESG integration
  • Opportunities for IT vendors
  • PAC’s recommendations for banks & insurance
     

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Meet Your Lead Analyst

Aida Oganesov

Aida Oganesov

Analyst

Aida Oganesov has been a member of PAC’s research team since 2020. She holds a Master’s degree in Business Consulting & Digital Management.

Her expertise includes analyzing key trends in the Swiss software and IT services (SITS) market. In addition she focuses on topics related to the global banking and insurance sectors.

Aida also contributes to PAC’s research clusters on Business Applications-related Services and Digital Sustainability & ESG.

 

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