--- title: Advisory Services Europe | Agentic AI Adoption Opportunities and Challenges description: PAC Leadership Sessions are modular research services focused on specific topics, providing customers with cost-effective access to PAC analysts' insights without the broader data offerings. --- [![PAC logo](https://go.pacanalyst.com/hs-fs/hubfs/PAC%20plain%20logo%20variations_white%20-%20orange.png?width=100&name=PAC%20plain%20logo%20variations_white%20-%20orange.png "PAC logo")](https://www.pacanalyst.com/) - [SITSI®](https://sitsi.pacanalyst.com/) - Services - [SITSI®](https://www.pacanalyst.com/services/sitsi) - [RADAR®](https://www.pacanalyst.com/services/pac-radar) - [PAC leadership Session](https://go.pacanalyst.com/pac-leadership-sessions-for-it-providers) - [Consulting Services](https://www.pacanalyst.com/services/consulting-services) - [CxO Surveys](https://www.pacanalyst.com/services/cxo-surveys) - [Vendor Landscapes](https://www.pacanalyst.com/services/vendor-landscapes) - About - [About](https://www.pacanalyst.com/about) - [Our Offices](https://www.pacanalyst.com/contact) - [Our Team](https://www.pacanalyst.com/our-team) - [Careers](https://www.pacanalyst.com/careers) - [News & Events](https://www.pacanalyst.com/news-events) - [Contact Us](https://go.pacanalyst.com/contact-us) # PAC Leadership Session # Agentic AI Adoption Opportunities and Challenges ## The right focus. The right approach. The right results. [Speak to our analysts](https://go.pacanalyst.com/agentic-ai-adoption-opportunities-and-challenges#contactus) [![Share on linkedin](https://7528302.fs1.hubspotusercontent-na1.net/hub/7528302/hubfs/raw_assets/public/mV0_d-web-default-modules_hubspot/img/linkedin-color.png?width=24&name=linkedin-color.png)](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fgo.pacanalyst.com%2Fagentic-ai-adoption-opportunities-and-challenges%3Futm_medium%3Dsocial%26utm_source%3Dlinkedin) [![Share on email](https://7528311.fs1.hubspotusercontent-na1.net/hub/7528311/hubfs/raw_assets/public/mV0_d-web-default-modules_hubspot/img/email-color.png?width=24&name=email-color.png)](mailto:?subject=Check+out+https%3A%2F%2Fgo.pacanalyst.com%2Fagentic-ai-adoption-opportunities-and-challenges%3Futm_medium%3Dsocial%26utm_source%3Demail&body=Check+out+https%3A%2F%2Fgo.pacanalyst.com%2Fagentic-ai-adoption-opportunities-and-challenges%3Futm_medium%3Dsocial%26utm_source%3Demail) Share Page ![Advisoryserv (1)](https://go.pacanalyst.com/hs-fs/hubfs/Advisoryserv%20(1).png?width=500&height=500&name=Advisoryserv%20(1).png "Advisoryserv (1)") ![grdsuccess](https://go.pacanalyst.com/hs-fs/hubfs/grdsuccess.png?width=100&height=100&name=grdsuccess.png "grdsuccess") Validate Success ![Leverage Portofolio](https://go.pacanalyst.com/hs-fs/hubfs/Leverage%20Portofolio.png?width=100&height=100&name=Leverage%20Portofolio.png "Leverage Portofolio") Activate  Portofolio ![Leverage Brand](https://go.pacanalyst.com/hs-fs/hubfs/Leverage%20Brand.png?width=100&height=100&name=Leverage%20Brand.png "Leverage Brand") Leverage  Brand ![Utilize Sales](https://go.pacanalyst.com/hs-fs/hubfs/Utilize%20Sales.png?width=100&height=100&name=Utilize%20Sales.png "Utilize Sales") Utilize  Sales ## Turning AI innovation into operational advantage Agentic AI adoption presents IT solutions and services firms with new opportunities to automate complex workflows, enhance decision-making, and deliver proactive client support. This session explores technology capabilities, integration challenges, governance, and practical use cases, including autonomous agents for engagement, operational efficiency, and predictive analytics. Participants will gain insights into structuring AI initiatives, addressing ethical and regulatory considerations, and differentiating services in a competitive market. The programme equips leaders to identify adoption levers and engage buyers with compelling AI-powered value propositions.  ![Agentic AI Leadership Session (1)](https://go.pacanalyst.com/hs-fs/hubfs/Agentic%20AI%20Leadership%20Session%20(1).png?width=450&height=450&name=Agentic%20AI%20Leadership%20Session%20(1).png "Agentic AI Leadership Session (1)") **Delivered Your Way** ![Webinaradvs](https://go.pacanalyst.com/hs-fs/hubfs/Webinaradvs.png?width=90&height=90&name=Webinaradvs.png "Webinaradvs") 1.5-hour webinar ![Workshopadvs](https://go.pacanalyst.com/hs-fs/hubfs/Workshopadvs.png?width=90&height=90&name=Workshopadvs.png "Workshopadvs") 2-hour workshop ![Presentationadvs](https://go.pacanalyst.com/hs-fs/hubfs/Presentationadvs.png?width=90&height=90&name=Presentationadvs.png "Presentationadvs") 1-hour in-person presentation at an event |  Price  €9,950   | [Speak to our analysts](https://go.pacanalyst.com/agentic-ai-adoption-opportunities-and-challenges#contactus) ## Designed for Your Business Goals​ ![Check mark (1)](https://go.pacanalyst.com/hs-fs/hubfs/Check%20mark%20(1).png?width=35&height=34&name=Check%20mark%20(1).png "Check mark (1)") Market Intelligence Team ![Check mark (1)](https://go.pacanalyst.com/hs-fs/hubfs/Check%20mark%20(1).png?width=35&height=34&name=Check%20mark%20(1).png "Check mark (1)") Analyst Relations Team ![Check mark (1)](https://go.pacanalyst.com/hs-fs/hubfs/Check%20mark%20(1).png?width=35&height=34&name=Check%20mark%20(1).png "Check mark (1)") CEO/COO ![Check mark (1)](https://go.pacanalyst.com/hs-fs/hubfs/Check%20mark%20(1).png?width=35&height=34&name=Check%20mark%20(1).png "Check mark (1)") CIO/CTO ![Check mark (1)](https://go.pacanalyst.com/hs-fs/hubfs/Check%20mark%20(1).png?width=35&height=34&name=Check%20mark%20(1).png "Check mark (1)") Strategy Team ![Check mark (1)](https://go.pacanalyst.com/hs-fs/hubfs/Check%20mark%20(1).png?width=35&height=34&name=Check%20mark%20(1).png "Check mark (1)") Sales Team ![Check mark (1)](https://go.pacanalyst.com/hs-fs/hubfs/Check%20mark%20(1).png?width=35&height=34&name=Check%20mark%20(1).png "Check mark (1)") Marketing Team ![Check mark (1)](https://go.pacanalyst.com/hs-fs/hubfs/Check%20mark%20(1).png?width=35&height=34&name=Check%20mark%20(1).png "Check mark (1)") Partnership Management Team ![Check mark (1)](https://go.pacanalyst.com/hs-fs/hubfs/Check%20mark%20(1).png?width=35&height=34&name=Check%20mark%20(1).png "Check mark (1)") Chief Digital Officer ![Check mark (1)](https://go.pacanalyst.com/hs-fs/hubfs/Check%20mark%20(1).png?width=35&height=34&name=Check%20mark%20(1).png "Check mark (1)") Product Management Team Your Challenges - Identifying client needs for autonomous AI agents in workflows and decision-making processes. - Overcoming the complexity of AI integration, ethical concerns, and regulatory compliance. - Delivering measurable efficiency gains, improved customer support, and predictive insights for clients.  Your Benefits - Map client requirements to actionable Agentic AI solutions to simplify adoption and accelerate value. - Access PAC research, analyst guidance, and practical case studies on AI-driven services. - Enhance client engagement, credibility, and differentiation in competitive markets. - Reduce uncertainty and risk in AI strategy, deployment, and business justification.  Session Agenda - Analyze end-customer demand for proactive, autonomous, and AI-enabled service experiences. - Examine how buyer expectations shape AI adoption and market opportunity trends. - Interpret trends to inform effective solution positioning and engagement strategies. - Recommend approaches for aligning services with the evolving adoption of AI and client priorities.  ## Latest blog articles on cybersecurity​ [![Why IT/OT Convergence Is More Than Just a Technical Project](https://143283945.fs1.hubspotusercontent-eu1.net/hub/143283945/hubfs/Securing%20Operational%20Technology%20(OT)%20A%20Strategic%20Necessity%20in%20a%20Connected%20World%20(1).png?width=1200&length=1200&name=Securing%20Operational%20Technology%20(OT)%20A%20Strategic%20Necessity%20in%20a%20Connected%20World%20(1).png)](https://sitsi.pacanalyst.com/new-series-ot-security-from-business-value-to-secure-execution-part-1-why-it-ot-convergence-is-more-than-just-a-technical-project/) OT Security - From Business Value to Secure Execution    Part 1: Why IT/OT Convergence Is More Than Just a Technical Project [![Part 2: OT Security Use Cases – Delivering Business Value Across Industries](https://143283945.fs1.hubspotusercontent-eu1.net/hub/143283945/hubfs/Revolutionizing%20Operational%20Technology%20Security%20Fujitsu%E2%80%99s%20Vision%20and%20Portfolio%20(1).png?width=1200&length=1200&name=Revolutionizing%20Operational%20Technology%20Security%20Fujitsu%E2%80%99s%20Vision%20and%20Portfolio%20(1).png)](https://sitsi.pacanalyst.com/part-2-ot-security-use-cases-delivering-business-value-across-industries/) **OT Security - From Business Value to Secure Execution ** **Part 2: OT Security Use Cases – Delivering Business Value Across Industries** [![The Changing Threat Landscape in OT Environments](https://143283945.fs1.hubspotusercontent-eu1.net/hub/143283945/hubfs/Security%20OT%20(1).png?width=1200&length=1200&name=Security%20OT%20(1).png)](https://sitsi.pacanalyst.com/part-3-the-changing-threat-landscape-in-ot-environments/) **OT Security - From Business Value to Secure Execution ** **Part 3: The Changing Threat Landscape in OT Environments** [![OT Security Architecture – What Works?](https://143283945.fs1.hubspotusercontent-eu1.net/hub/143283945/hubfs/OT%20Resilience%20(1).png?width=1200&length=1200&name=OT%20Resilience%20(1).png)](https://sitsi.pacanalyst.com/part-4-ot-security-architecture-what-works/) **OT Security - From Business Value to Secure Execution ** **Part 4: OT Security Architecture – What Works?** [![Roles and Responsibilities in OT Security – Who Owns What?](https://143283945.fs1.hubspotusercontent-eu1.net/hub/143283945/hubfs/Security%20Roles%20(1).png?width=1200&length=1200&name=Security%20Roles%20(1).png)](https://sitsi.pacanalyst.com/part-5-roles-and-responsibilities-in-ot-security-who-owns-what/) **OT Security - From Business Value to Secure Execution ** **Part 5: Roles and Responsibilities in OT Security – Who Owns What?** [![Why Quantum Computing Now Belongs on the Business Agenda](https://143283945.fs1.hubspotusercontent-eu1.net/hub/143283945/hubfs/Quantum%20Computing%20(1).png?width=1200&length=1200&name=Quantum%20Computing%20(1).png)](https://sitsi.pacanalyst.com/why-quantum-computing-now-belongs-on-the-business-agenda/) Why Quantum Computing Now Belongs on the Business Agenda   ## Meet Your Lead Analyst ![Spencer Signature](https://go.pacanalyst.com/hs-fs/hubfs/Spencer%20Signature.png?width=300&height=299&name=Spencer%20Signature.png "Spencer Signature") ## Spencer Izard  Principal Analyst Spencer Izard is a Principal Analyst at PAC, based in London, UK. He is the PAC research cluster lead for AI & Analytics, as well as Digital Customer Engagement (DCE). His primary research focuses on all forms of existing and emerging AI from a global perspective, aiming to support enterprise leaders in strategic decision-making and help software and services firms enhance client engagement and support their clients. He is also part of PAC’s cloud and security clusters, where he focuses on the role of AI within these domains. From an industry perspective, he leads research and client engagements in the retail and banking sectors, drawing from his extensive experience in both. Due to his 25+ years of career experience as a senior leader in enterprises, strategic advisor in software firms, and senior analyst, Spencer leads consulting engagements and creates research content that is focused on how enterprise leaders need to navigate technology change cycles to assist business outcomes and adoption patterns to aid in strategy creation and purchasing decisions. This perspective provides invaluable insight for software and services companies, helping them create effective strategies and engage with customers. It also assists senior leaders in enterprises in developing their digital strategy and preparing for RFI/RFP purchasing decisions. ## This may also interest you [![

Retail Industry AI Adoption

](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/143283945/interactive-295279995074.png)](https://go.pacanalyst.com/hs/cta/wi/redirect?encryptedPayload=AVxigLJyGxe75rKxwwU%2BpT1NDV3mqvZXGjO1N0ePs1U60mHkE77lUC0uAXDYt3hzm1%2BtvhqEH550GfEA3QiKGqoGWs%2BOjVPSyKDC0ia8v2wHglqX7KFcHNH9IUCoeJxcBDosiFPYsJhfVrjqp0ya0xsZTdnKBqvERGies3D0CoBzsMwY%2B3dgxG4PlusVmgGHUWBA%2FOUUA%2F22QFTE4LGOlyPmh2mKg26hWzaDkAgVsGc89uf4XA%3D%3D&webInteractiveContentId=295279995074&portalId=143283945&hsLang=en) [![

GenAI Use Cases and Workforce Transformation

](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/143283945/interactive-295261450484.png)](https://go.pacanalyst.com/hs/cta/wi/redirect?encryptedPayload=AVxigLJ7hfAjKl8GaO%2ByxndnfjGTFutIcN3mIaBMqUJAhaHAU6AHcQsqocY6udKYggLqnUVG6gI42ggim9V3lc3KeVLbcXq1AZB0as7B3CQTtDTHNdWlU44MMlFVCUP1soU3r9C6NXJfDS6w7jNa%2B4SCKRSaareivafX8abd5u0YpTVpuRgL9PtaBYL8gMtIgksDrt3c%2B7Qsfm92AxYp6FeWrNLUR%2BlaTZCOK0Ma64VmipLkRQ5yTbZw6V29MFsN1QwSF5xFrg%3D%3D&webInteractiveContentId=295261450484&portalId=143283945&hsLang=en) [![

Financial Services Industry AI Adoption

](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/143283945/interactive-295279994058.png)](https://go.pacanalyst.com/hs/cta/wi/redirect?encryptedPayload=AVxigLJQkwxZOsJNlRcoHdWFVnPlhm1vP%2BpJEHrFZw2cB8avjX5p7ufSauszFuSe1Wp2orBUeA4gjT0vhFcSA3XqRxSC9khCQN17SA2LCIm0FfUg9UH4%2FgI2xNreqhFkBKnSdpxw%2BD2S773eYoayBhwsRO6Nui1QCwJ7aGZ5oS4e0Y205r06SVH9RGoBfxy7LeO6Av%2FEIfmg4x%2BKj4dMhyAOG%2F5myDWw&webInteractiveContentId=295279994058&portalId=143283945&hsLang=en) PAC - the leading European IT market research and consultancy company. [![

GenAI-Driven QE and Testing for Tech Vendors

](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/143283945/interactive-295274150077.png)](https://go.pacanalyst.com/hs/cta/wi/redirect?encryptedPayload=AVxigLIEJy%2B4EGxi16f8N%2FMqxUMnCWgZOacaEPHsH%2B%2Bt%2B%2F2DcAUfYWyDQEM7Tvbb05Dk364GG%2F63wJVz6gTAIbOHdL2XQL%2B3avj6Vk4J6eZKcFTqh5CL3mKj%2FTvZTzsgJLcQUrW0r3xJRsmO8DFIcZUOZNcBb2jyAWhrX601xykoi4aoOObtQflhCfaJy0YKiUqqOxxAlNVNBhzht4FWDgsuV5zvTWt7sU5oMCTvPA1QiwJzH%2BFXsdZzGh65gl%2BlWj8%2F2dvkqCkQvh8%3D&webInteractiveContentId=295274150077&portalId=143283945&hsLang=en) [![

Digital Transformation in Banking & Insurance in DACH

](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/143283945/interactive-295274150110.png)](https://go.pacanalyst.com/hs/cta/wi/redirect?encryptedPayload=AVxigLJjPcUAyZ0PQPaNavzoMcZ2IBg1441txTgf3xXAVflI8bamMMkjiKONyOgL36kA6NQXqtcC3kDifLpUCBiRMKYZnD9WIVvmD89kBXeEIqZb%2FEtRvIQ%2Bkj2P70PNORkJbdFYHcelZDLrIzCSH%2FODGdYUcL%2Bl6mT31vIp8AJeMD75iiS8dLJGv4Vc%2Bob2Gde4UdkdI5u9v2m7BjetWgv0rHlpjhFZOvhKeVOnDQm8xSkMKPSCkD3Cg00zQG1sJ3heNT27hyK9M0E7yg%3D%3D&webInteractiveContentId=295274150110&portalId=143283945&hsLang=en) [![

Cybersecurity Trends

](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/143283945/interactive-295291009269.png)](https://go.pacanalyst.com/hs/cta/wi/redirect?encryptedPayload=AVxigLKsmFYtYIqzyYU6TxdO2b8lqQRtjZjtQ3bRnjnJzBBBP2uWK%2ByBOfDV197IZtyVphRdAjfU2ehXTc1g%2Bqk5%2B8wIgZUb2MsS2t2VwpD2tuKy%2BsBNN4gJVgLaa%2Boce8kJxNnC0sdMrFQ3Y6UFGKvaZnol0d4WLR4Zx1LJCqjAd7YkZ3E%2B8jEEaeIXtyfP4ucDjDjUdR7fhjATfGb9jGAwwp1Fk8HwiZFQBW8x&webInteractiveContentId=295291009269&portalId=143283945&hsLang=en) ## Speak to us Book a free consultation with our analysts. We’ll help you quickly assess whether this session can deliver value for your business right now. ### About PAC® **Pierre Audoin Consultants** (**PAC**) is your partner of choice for European focused IT market data, insights and advice. PAC brings together the expertise, research and advisory services, with a strong history and local presence in the fragmented markets of Europe. ### FOLLOW US - - - ### RESEARCH - [SITSI®](https://www.pacanalyst.com/services/sitsi) - [PAC RADAR®](https://www.pacanalyst.com/services/pac-radar) - [Consulting Services](https://www.pacanalyst.com/services/consulting-services) - [CxO Surveys](https://www.pacanalyst.com/services/cxo-surveys) - [Vendor Landscapes](https://www.pacanalyst.com/services/vendor-landscapes) ### [About](https://www.pacanalyst.com/about/) ### [Career Opportunities](https://www.pacanalyst.com/careers/) ### [Contact](https://www.pacanalyst.com/contact/) GET THE LATEST FROM PAC SENT DIRECTLY TO YOUR INBOX [Sign up](https://go.pacanalyst.com/PAC_DigitalUpdateEurope_Newsletter?hsLang=en) PAC©2026. ALL RIGHTS RESERVED - [Imprint](https://www.pacanalyst.com/imprint/) - [PRIVACY POLICY](https://www.pacanalyst.com/privacy-policy/) - [COOKIES](https://www.pacanalyst.com/cookies/)